Our commitment to our client’s success does not end with the implementation of our EVM software. We are fully capable and prepared to assist our clients with a wide range of support activities throughout the life cycle of their program

One of our satisfied customers

“I have never experienced more professional customer service, on every level, than the service I receive each time I call OPDEC. It is typical to encounter a junior customer service employee when calling a company for help with their product. Often, that person will then have to escalate the question or concern… all the while time is wasted, and money lost. With OPDEC, time is money and it is obvious. It is impressive that I get an expert on the phone immediately and issues are resolved quickly and accurately. In the event that you are not immediately able to resolve my issue you take the problem offline, do the required research, and respond back quickly to ensure any interruption to normal business is minimized. Further, you are always there when I need you. OPDEC has answered the phone late at night and early in the morning, leaving me to wonder if you ever sleep. Additionally, I have never before had a company notify me when I purchase their software that they are on the cusp of a product update, then proceed to inform me that, once it is released, they will be providing me with that upgrade at no additional charge. The OPDEC team is truly amazing and the service you provide is simply unparalleled, in any industry. Thank you for your enduring support.”